Avianis offers flight following with our integration partner, FlightAware, to provide live flight tracking directly within Avianis. FlightAware feeds real-time flight data to Avianis. 

This functionality is available to Avianis customers at an additional cost.
Please reach out to sales@avianis.com or call 888-558-2890, option 1 and a sales team member will provide pricing details. 

The flight following feature allows an operation to easily view, track, and deploy aircraft movement notifications. This guide will outline:

  • how to setup aircraft on flight following; and
  • outline the additional settings details.

See related articles:
Flight Following: Tracking and Diversions
Flight Following: Notifications 

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SETUP AN AIRCRAFT WITH FLIGHT FOLLOWING

1. Notify FlightAware  

To configure the flight tracking integration, each operation will need to reach out to FlightAware based on the requirements below and cc: opsupport@avianis.com.

a. Existing FlightAware Customers: Email support@flightaware.com indicating that you want to grant Avianis access to the data for your aircraft and provide the specific tail numbers that you would like to integrate.

b. Non-Existing FlightAware Customer must complete a form required by FlightAware and depending on the situation below follow the applicable steps:
Reach out to opsupport@avianis.com for the form. 

  • Non-blocked tail number(s): Email support@flightaware.com indicating that you want to grant Avianis access to the data for your aircraft. Also include the specific tail numbers that you would like to integrate. 
  • Blocked tail numbers: Email support@flightaware.com indicating that you want to grant Avianis access to the data for your aircraft. Also include the tail numbers that you would like to integrate. You will need to include a copy of the aircraft registration for each of the blocked tails (picture or scanned copy).
  • Tail numbers that do/will fly through Euro-control under a callsign: Email support@flightaware.com indicating that you want to grant Avianis access to the data for your aircraft. Also include the tail numbers that you would like to integrate. The email needs to specify that these tail numbers are going to fly through Euro-control under a call sign. FlightAware support will then walk you through the necessary documentation. This process can take 3-4 weeks.
    Note:  If the aircraft does not operate under a call sign, the operator is to go through the normal blocked tail process listed above.

2. Confirm Billing with Avianis 

Flight following with the FlightAware integration is available to Avianis customers at an additional cost. Please reach out to sales@avianis.com or call 888-558-2890, option 1 and a sales team member will provide pricing details to activate this service. 

3. Request Aircraft 

Users submit a request for flight following per aircraft/tail. The option to turn on this feature is located in the aircraft profile by: My Company > Aircraft > [select tail number] > and it's located on the right-hand side column: 

Clicking the Submit Request button sends a notification to the Avianis support team to enable the tail.

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FLIGHT FOLLOWING SETTINGS

Once flight following is enabled, the following settings are available:

Enable Flight Following

Set this to YES to keep Flight Following enabled. If the aircraft needs to be turned off, set to NO. 

Update Flight Leg Status

When YES, the leg status color coding reflects on the Operations Dashboard to filed, en-route, and arrived when tracking data is received. 

Arrival FBO Notifications

When YES, automatic emails will be sent to the Arrival FBO selected in the Trip > Overview page when the aircraft departs (applied to all flight legs). For more information on this setting, refer to Flight Following: Notifications.

Populate OOOI (Out, Off, On and In) 

Enable the ability for Out, Off, On and In times to be received from the tracking integration and populate in the flight log. Flight Following: OOOI Times contains more details.

Select Groups or Personnel to be notified

Select specific groups or personnel to receive email tracking notifications on all flight legs scheduled on the aircraft. Note: Contacts (passengers) are not an option in this field, only personnel and groups of personnel. 

Note: Refer to Flight Following: Notification for details on automated notifications on the aircraft account level or on the individual leg level of a trip.

Ref: O-O03



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