The Operations Dashboard provides visibility of the operation's flights that are scheduled to depart within a determined set of hours prior to the scheduled departure, flights that are currently in progress and flights that have arrived within a determined set of hours. The Dashboard provides visibility for both managed aircraft and vendor aircraft.

This article will cover:

  • Overview of the Operations Dashboard; and

  • Overview of the Flight Cards.


Dashboard Overview

To access the Operations Dashboard go to Operations>Dashboard tab. The Dashboard allows each user the option to customize their view based on the user's individual needs. Similarly to the calendar, the Dashboard also allows the user to save various searches for quick and easy access. Other features include:

  • Columns Settings

  • Search

  • Expand/Collapse Trip Details

  • Fleet Map

  • Quick Access to Crew Notifications

  • Emailing

  • Service Details

  • Trip Details

  • Real-Time Flight Tracking (if subscribed)

Save/Share

The Dashboard has one default search available named All Active Aircraft. This search pulls in All Managed Aircraft which is the selection made within the filter box. Also available is a Save/Share button which allows the user to create and save searches with the option to share with other personnel, if applicable.

To set up a saved search first click in the filter box to search for any of the following:

  • All Managed Aircraft

  • All Vendor Aircraft

  • Specific tail number(s)

  • Aircraft model

  • Aircraft category

  • Fleet

Note: The headers for each of the categories listed above will display a number to the right. This number indicates how many results are within that header.

Next click the Save/Share button, name the search (share with others if applicable) and Save.

Once the search has been saved the user can access it from the drop down located to the left of the filter box. Select the name of the saved search in the drop down to easily change the results displayed in the Dashboard's columns.

Dashboard Configuration

Within the Dashboard the user will see display columns defined by hours. The columns can be customized by the user by accessing the Dashboard Configurations. To access the configuration settings click on the gear icon.

In the pop up, the user is able to add or remove columns. Each column that is added allows the user to toggle between Departure or Arrival. It also has a text box allowing the user to enter the number of hours the flights scheduled departure or arrival falls within.

In the example below, the column is set up to display flight legs with a departure within 24 hours, 12 hours and 2 hours. Additionally, this example has one additional column displaying flight legs that have arrived within the last 2 hours. The display of the dashboard is based on the trip ETDs and ETAs.

If the aircraft is enabled with flight following the flight card will advance to the In Progress column based on actual flight data received from Flightaware. If the aircraft is a vendor aircraft or a managed aircraft that is not enabled with flight following then the flight card will advance to the In Progress column based on the scheduled departure times.

A blue flag will display on the flight card in place of the progress bar notifying the user the card moved based on the scheduled flight times, not the actuals. The flight card will then progress to the Arrived columns based on the data received from Flightaware for flight following aircraft and based on scheduled arrival times or with the submission of the OOOI times within the flight log for vendor aircraft and managed aircraft not enabled for flight following.

Filter Flights (Search)

Above the Dashboard's columns there is a quick filter option that can be used to search a specific flight(s) by inputting a tail, trip number, crew name, stage, account name. etc. This includes any data within a warning/critical message. The Dashboard will automatically start filtering out any data that does not match what is typed in the filter. 

Expand/Collapse

The expand or collapse toggle will either expand all flight cards or collapse all flight cards based on the selection made. The user has the option to click on any flight card to temporarily expand the card for better visibility of the details. 

Leg Status Legend

The leg status color legend correlates with the flight leg status or tracking status on the trip. Leg status colors can be customized in My Company > Profile > Schedule Board > Flight Leg Status. The color coding setup there correlates to the flight leg status color bar in the flight card and legend shown below.

Note: The flight planning engine must be enabled in order to see the tracking status. When enabled the Leg Status will update according to the tracking status of Filed, Enroute and Arrived. To learn more about our Flight Following feature please refer to Flight Following: Tracking and Diversions

Cancelled Flights

Legs that are in the Cancelled status will not display on the Ops Dashboard.

Fleet Map

A Fleet Map is available from the Dashboard. This map allows the user to visually see a map of the fleet aircraft by clicking on the Fleet Map button.

Functionality on the Fleet Map consists of a map, a satellite view, various overlay options, full screen for large monitor viewing, zoom, as well as, essential details on each flight. Location, tail, last arrival and next departure date and time is visible for managed aircraft when clicking on the map pin. Vendor aircraft will not display on the fleet map, only the managed aircraft. Additional tracking features are available with our Flight Following subscription. To learn how to enable flight following refer to the article Flight Following: Setup.


Flight Card Overview

Flight Cards are the cards displayed within the columns of the Dashboard. These cards provide quick visibility of the flight details for that leg. There are also several buttons available when the flight card is expanded providing the user with quick access to trip related features.

Flight Card Data

When the flight card is collapsed, the user will be able to see the following data:

  • departure and arrival times in both local and zulu

  • routing for the flight

  • fleet indicator

  • tail number

  • trip number

  • account name assigned to that flight leg

    • If there are multiple accounts on the trip, all account names will display in the card.

    • If the flight is on a vendor tail then the flight card will display Operated By: (Vendor Name).

    • In some scenarios there may be three dots that follow the account or vendor names; that means some text has been cut off. Hover over the three dots to see the additional text.

When the flight card is expanded additional trip data is displayed including:

  • passenger count

  • leg status

  • tracking status (only visible on flight following enabled aircraft)

  • BLK, DTY and RST totals for the trip up to that leg.

  • It also includes several buttons allowing quick access to trip related features. These are described in detail later in this article.

Flight Card Flags

Flags may also appear on the flight cards as they progress through the columns notifying the user when a flight has a late or early departure/arrival, had a diversion or stating if the flight log has not been submitted.

Users can additionally search for trips that are experiencing irregular ops by typing in diversion and/or delay within the quick filter.

Note: A diversion flag will occur for flight following enabled aircraft if data is received from Flightaware on the diversion. It can also occur if a diversion airport is input in the flight log and is different than the scheduled arrival airport. In this scenario the red diversion flag will display on the Operations Dashboard once the aircraft has moved to the Arrived column indicating there is a mismatch. This is used as a queue for Operations to update the arrival location in the Trip > Overview.

Flight Following Enabled Indicator

Quickly identify which aircraft are enabled for flight following with the flight following indicator located next to the tail and trip number.

Empty Leg Indicator

Flights that are marked as Empty have an icon appear on the flight card indicating the flight leg is empty. This is the same icon that displays within the trip overview.

Note: If you do not wish to pull back flights that are marked as empty simply toggle the selection "Include Empty Flights" to No.

Fleet Indicator

If an aircraft is tied to a Fleet, it will display the Fleet Name beneath the routing on the flight card. These Fleet Names can also be used in the quick filter section at the top of the Dashboard.

Crew Notification

Send an email message to the assigned crew members on the flight leg. The Crew Notification button will appear only for managed aircraft.

Email Notifications

Add an email address to send flight following notifications. The notifications will be sent directly to the addresses listed for this flight leg only.

To add an email address for a client to get flight following notifications for all trips on their account, or for personnel to receive notifications refer to the article, Flight Following: Notifications.

The email notifications button also has the option for the user to Generate Link in which a link will display that can be copied and will direct the user to the flight tracking map for that leg. Once the leg is complete the link will expire. The Email Notification button will only appear if the aircraft assigned to the leg is enabled for Flight Following.


Services

Services that have been added to a trip are also quickly visible from the Dashboard. To view service details associated to the leg, such as, status, type, airport, date/time, request, vendor and associated expenses click on the button within the flight card with the three lines on it. A new window will pop up listing out the services for that leg and allows the user to edit, set as crew only or delete the service. This Services button will appear on all flight cards.

Manage Trip

To see an overview of the trip details on the Dashboard click on the manage trip button to access the trip details pop-up for an overview, enter the flight log, or input actual times. The Manage Trip button will appear on all flight cards.


Map

To view the fleet map for a specific flight, access the Map button. This will open a map with an overlay of the flight leg's route. If flight following is enabled the user can use this button to flight track this flight based on the departure, arrival and/or diversion data received from Flightaware. The Map button will only appear if the aircraft assigned to the leg is enabled for Flight Following.

Trip Details

To easily access the trip in a new tab click on the button with the aircraft on it. This will launch the trip record in a new tab in the user's web browser. The Trip Details button will appear on all flight cards.

Ref: O-O02

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